Questions,
answered.

FitScale builds simple, all-in-one software to help businesses run better. Today, our focus is the fitness industry — a complete gym management system covering members, payments, classes, attendance, POS, access, and finance, all in one place, right in your web browser.

Right now, FitScale is built for gyms and fitness centers — everything you need to run memberships, classes, attendance, payments, and access in one place. We’re actively expanding to more fitness businesses — studios, martial arts, and beyond — so if that’s you, get in touch and we’ll tell you where we’re at.

No. It runs in a web browser on a computer or tablet you already have — nothing to install.

Any modern Windows PC, Mac, iPad, or Android tablet with an up-to-date browser (Chrome, Edge, or Safari) and a stable internet connection.

Fobs are optional. The FitScale Gate Keeper is an add-on that strengthens your security and gate management — members tap a key fob to enter, and it keeps working even if your internet drops. Without it, staff check members in at the front desk.

Yes — you can import your current member list, so you start with everyone already in the system.

Yes — the FitScale member app lets your members do more from their own phones: see how busy the gym is right now, renew their membership, book classes, earn challenge badges that keep them coming back, and get reminders when their membership is due for renewal. It’s currently in beta and improving fast.

Yes — set roles like admin, manager, front desk, and coach so each person only sees and does what they should.

Yes, on plans that include multi-branch. Each location keeps its own records under one account.

No. Official BIR receipts stay under your own registration. FitScale gives you internal finance reports and staff payslips you can print.

Yes — a 30-day free trial, no credit card required. It’s our launch promo, so it’s the best time to come on board. Terms and conditions apply.

We have a few simple plans to fit different needs. Check our website for current pricing, or message us and we’ll help you pick the right one.

Just register on our website. FitScale is fully self-onboarding — there’s no installation or setup to wait for. Sign up and start using it right away, free for 30 days.

Reach our team through our official channels: email customersupport@fitscale.ph, message us on WhatsApp, or reach out on our Facebook page.